Terms & Conditions

Last updated: 30th November 2025

This Terms of Service (this "Agreement", "Terms") is between Landing Pad Digital Co., Ltd. ("we", "us", "System", "Platform", "Landing Pad", "Landing Pad Digital" or "Landing Pad Builder") and the person ("you", "User" or "Customer") using our services ("Services" or "Service").

We provide you with access to our System that helps you create websites, manage their content and customisation as well as hosting services. Listed below are the terms and conditions of using our Platform.

Creating an Account

To create an account on our website you need to provide a name, email, and password and to agree to the terms and conditions listed below, Privacy Policy and our Data Processing Addendum.

Age Requirement: You must be at least 20 years of age to use our services. If you are under 20 years of age, you must have consent from your parent or legal guardian to create an account and use our services, in accordance with Thailand's Personal Data Protection Act.

You will be given a unique Landing Pad URL for each of the websites you create on Landing Pad Builder. It is your responsibility to keep and maintain the safety of your account and password. If the information given by you is untrue, wrongful or in violation of our terms, we can suspend or terminate your account.

The email used for the registration of the account is considered the owner of the account and has the right to request assistance from us regarding the account on our support forum or email ticketing system.

You are solely responsible for the activities from your account, the maintenance and confidentiality of the credentials to access that account. You must immediately notify us if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised or in case of any actual or suspected unauthorised use.

Your Content

You are responsible for any content that is in your website such as images, videos, audio files, design elements, logos, fonts, texts and more. We are not responsible for any of your content. We are also not responsible for content that has been lost because of the use of Landing Pad Builder, it is your obligation to safe keep and back-up your content regularly. We do not monitor what content has been used in a website and we are not to be held responsible for anyone breaking the terms and conditions, but we have the right to delete such harmful content or even terminate accounts if so.

You own all intellectual property associated with your account such as images, videos, audio files, design elements, logos, fonts, texts and any other materials and files created by you and existing on your website. You hereby grant Landing Pad the non-exclusive, royalty-free, unalterable, interchangeable rights to your website content in order for Us to provide you with Landing Pad Digital's Services.

We may choose to highlight or feature your website in our website for marketing or promotional purposes. You grant us a perpetual, worldwide, royalty-free, non-exclusive right and license to use any version of Your Sites, or any portion of Your Sites, including without limitation names, trademarks, service marks or logos on Your Sites, for the limited purpose of Landing Pad Digital marketing and promotional activities. For example, we may feature Your Sites on our Showcase page, or on our social media accounts. You waive any claims against us relating to any moral rights, artists' rights or any other similar rights worldwide that you may have in or to Your Sites or names, trademarks, service marks or logos on Your Sites and any right of inspection or approval of any such use. You can opt out of being featured by contacting us at support [at] landingpad.digital. This Section does not affect any rights you may have under applicable data protection laws.

Your Obligations

You need to be at least 20 years of age, or have parental/guardian consent if under 20. People under the age of 20 without proper consent are not permitted to use our services.

Your obligations include:

  • To keep your Landing Pad account login information safe
  • To provide us with up to date, accurate and valid personal information at all times
  • You own the rights to any content uploaded by you on your website, including images, videos, audio files, design elements, logos, fonts, texts and anything that you do have the rights to use
  • The content materials cannot be used in an unlawful or harmful way
  • You must notify us immediately if you become aware of any unauthorised use of your account
  • Your content must not be illegal, unlawful, threatening, abusive, harassing, tortuous, vulgar or obscene in any way, must not infringe any person's legal rights
  • You should not upload viruses, worms, Trojan horses or any other malicious code, files, or programs that may interrupt, destroy, or limit the functions and services of Landing Pad Builder
  • You may not upload content that contains scam
  • You may not try to hack, break or override the functions and stability of Landing Pad Builder or try to exploit the System in any way
  • You may not use the System to create any scam websites and promotions with misleading content that can harm or scam visitors
  • You may not use Landing Pad Builder for distributing, storing or, in any way, using the System for pornographic or adult content and services
  • You represent and warrant that your use of the Services is not contrary to law, including without limitation applicable export or import controls and regulations and sanctions
  • You can't in any way try to harm the reputation of Landing Pad Digital and their partners by leaving harmful comments, untrue and misleading information about the product or any sort of intentional damage to the reputation of Landing Pad Digital

You acknowledge and agree that if you are reasonably found guilty of violating any of these rules and obligations, this may cause immediate termination of your account with no refund for the services that have already been paid for. You may also be forbidden from having a Landing Pad account in the future.

You are not permitted to subsequently sell your purchased Landing Pad license or plan, in any shape or form.

Data Protection and Privacy

We are committed to protecting your privacy and complying with Thailand's Personal Data Protection Act B.E. 2562 (2019). Our collection, use, and processing of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms.

Consent: By using our services, you provide consent for the processing of your personal data as described in our Privacy Policy. You may withdraw this consent at any time, though this may affect our ability to provide certain services.

Your Rights: You have rights under Thai law regarding your personal data, including the right to access, rectify, delete, restrict processing, data portability, and to object to processing. Please contact us at support[@]landingpad.digital to exercise these rights.

Email Marketing

We may send you marketing communications only with your explicit consent. We use listmonk.app, a third-party email marketing platform, to send marketing communications.

Legal Basis: We rely on your explicit consent to send promotional emails. You can withdraw consent at any time by clicking the "unsubscribe" link in our emails.

Data Retention: We keep your email marketing data only while you remain subscribed. Upon unsubscription, we delete your data within a reasonable timeframe.

Fees

Service fees are applicable upon signing for the paid services of Landing Pad Digital that can be monthly or yearly for Landing Pad Builder.

  • All Fees are in Thai Baht (THB) and don't include taxes that you are responsible for paying based on your country's tax rate. Landing Pad Digital is not liable for any taxes or fees related to commercial products.
  • The payment for the applicable fee is in advance of your subscription period according to the Agreement.
  • You can upgrade or downgrade at any time from your Landing Pad account. If upgrading, you will be charged the difference between the two subscription plans for the extra services.
  • Refunds are available for the first 30 days after purchasing a new monthly or yearly subscription. For renewals, refunds are not available, meaning starting with the second month of the subscription or with the second year.
  • At the end of a contract term, the services will be automatically renewed for the same period of time until EXPLICITLY cancelled by the User. Cancellation must be made from your Landing Pad account under Payments and at least 24 hours prior to the end of the contract period.

Third Party Services

Our Services are integrated with various third party services ("Third Party Services") for specific purposes that you may interact with while using Landing Pad Digital. Example for such services is the Payment Processor used to collect the payments for your subscriptions. These Third Party Services may have their own terms and policies, and your use of them will be governed by those terms and policies.

We don't control Third Party Services, and we're not liable for Third Party Services or for any transaction you may enter into with them, or for what they do. Your security when using Third Party Services is your responsibility. You also agree that we may, at any time and in our sole discretion, and without any notice to you, suspend, disable access to or remove any Third Party Services.

Limitation of Liability

You acknowledge and agree that to the fullest extent permitted by applicable Thai law, in no event will Landing Pad Digital and its affiliates and its and their directors, officers, employees and agents be liable with respect to any claims arising out of or related to the Services or this Agreement for:

(a) any indirect, special, incidental, exemplary, punitive or consequential damages; (b) any loss of profits, revenue, data, goodwill or other intangible losses; (c) any damages related to your access to, use of or inability to access or use parts, some or all of your Account, Your Sites or parts or all of the Services; (d) any damages related to unavailability, degradation, loss, corruption, theft, unauthorised access or alteration of any content, information or data; (e) any User Content or other conduct or content of any user or third party using the Services; (f) any Third Party Services or third party sites accessed via the Services.

Indemnity

To the fullest extent permitted by Thai law, you agree to indemnify and hold harmless Landing Pad Digital and its affiliates from and against all damages, losses, liabilities, costs, claims, demands, fines, awards and expenses arising out of or related to:

(a) your breach of this Agreement; (b) your User Content, Your Sites; (c) any claims by, on behalf of or against your End Users; (d) your violation of any law or regulation or the rights of any third party; (e) any claims from tax authorities in any country in relation to your operations.

Termination

We reserve the right to change, suspend or discontinue, or terminate, restrict or disable your use of or access to, parts or all of the Services at any time at our sole discretion with reasonable notice where possible.

You can terminate your services at any time according to the cancellation procedures. If the Agreement terms are violated it may result in penalties or immediate termination of services without payment refund.

Upon termination Landing Pad Digital has the right to delete all files, data or information associated with the terminated account in accordance with our data retention policies and applicable law.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Thailand. Any disputes arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of Thailand.

Contact Information

For any questions about these Terms & Conditions, please contact us at:

Email: support[@]landingpad.digital

Address: Landing Pad Digital Co., Ltd.

251 Moo 7, Tambon Suthep

Amphoe Mueang Chiang Mai, Chiang Mai 50200

Thailand

Modifications

Landing Pad Builder may make modifications and changes to the existing services or components and will use reasonable efforts to notify all its Customers about those changes. The changes are effective upon the date of the change.

Modifications to the Agreement and the Fees may occur. You will be notified prior to those changes being applied to your account. If you refuse or fail to pay such fees we will cancel your subscription.

This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes all previous agreements relating to the subject matter of this Agreement.

These Terms & Conditions have been prepared to comply with Thai law and reflect our commitment to operating in accordance with Thailand's legal requirements.